SMS/Text Messaging Terms & Conditions
Please read these SMS/Text Messaging Terms & Conditions carefully. By completing the SMS/Text Messaging Opt-In Form, you expressly consent to receive non-marketing and marketing text messages from Infinity Insurance Solutions Inc. at the mobile phone number(s) you provide.
You may opt out of these communications at any time by replying 2STOP to any text message from Infinity Insurance Solutions Inc or by otherwise contacting the agency as indicated below.
Consent to receive non-marketing or marketing text messages is not required to purchase any products or services from Infinity Insurance Solutions Inc. Messaging and data rates may apply.
By completing the SMS/Text Messaging Opt-In Form, you also accept and agree to be bound by these SMS/Text Messaging Terms & Conditions and any other applicable terms and agreements related to your use of Infinity Insurance.
Infinity Insurance Solutions Inc is committed to building user confidence by promoting and complying with the use of business practices that help protect the privacy of the customer and their data. For more information you can view a copy of our privacy policy online at www.infinityinssolutions.com.
Subscribers have provided express consent to receive recurring messages from Infinity Insurance Solutions Inc, while understanding that consent is not a condition of service from Infinity Insurance Solutions Inc, and that message and data rates may apply.
Program Description:
Infinity Insurance Solutions Inc offers its text messaging program whereby the agency, and any applicable service providers, will text message you to provide you with information concerning your account activity and other agency products, services, and promotions. You agree that you will not use the agency text messaging program for any illegal or unlawful purposes. No coverage may be bound or amended via text message. No banking information may be provided or changed via text messaging. We may communicate such items as:
SMS Text messaging is in no way to take the place of standard policy information provided in accordance with the policy language, or by law, by the insurance company. Infinity Insurance Solutions Inc does not take the place of notices in accordance with the policy contract, billing, or coverage statements delivered by the insurance company/carrier by your chosen or preferred notices (paper or electronic delivery).
Message Frequency:
Under the agency text messaging program, the number of agency text messages that you receive may vary depending upon your account activity and your communication with the agency.
Cost:
Infinity Insurance Solutions Inc does not impose a separate fee for sending agency text messages under the agency text messaging program. However, standard message and data rates may apply to each text message sent or received in connection with the agency text messaging program, as provided in your mobile telephone service rate plan. Please contact your mobile telephone carrier regarding your specific pricing plan.
Supported Carriers or Interruption:
The agency text messaging program should be available through your equipment or mobile device when the equipment or device is within the operating range of your wireless service provider. The agency text messaging program may not be available on all equipment/mobile devices, or through all wireless carriers, and not all functionalities of the agency text messaging program are available on all equipment/mobile devices, or through all wireless carriers.
Delivery of information and content to your equipment/mobile device may fail due to a variety of circumstances or conditions. The agency text messaging program is subject to transmission limitation or interruption. You understand and acknowledge that mobile network services are outside of the agency’s control, and the agency is not responsible or liable for issues arising therefrom, or the failure thereof, including, without limitation, technical, hardware, software, electronic, network, telephone or other communications malfunctions, errors or failures of any kind, errors in transmission, traffic congestion, lost or unavailable network connections, telephone connections, wireless phone connections, website, Internet, or ISP availability, unauthorized human intervention, traffic congestion, incomplete or inaccurate capture of entry information (regardless of cause) or failed, incomplete, garbled, jumbled or delayed transmissions which may limit or restrict your ability to receive or send a message, including any injury or damage to your or any other person’s equipment/wireless device relating to or resulting from participating in or using the agency text messaging program. If the agency text messaging program is not available within your intended location, you agree that your sole remedy is to cease using the agency text messaging program.
How to Opt-In:
To opt-in to receive text messages from the agency under the agency text messaging program, complete the SMS/Text Messaging Opt-In Form. The agency will then send you a text message asking you to confirm your enrollment in the texting program.
How to Opt-Out:
To stop receiving text messages from Infinity Insurance Solutions, Inc, text 2STOP to the ten-digit phone number from which the text messages are being sent (740) 577-7146. You will then receive confirmation of your opt-out of the agency text messaging program. You may also opt out by providing written notice to Infinity Insurance Solutions Inc at 225 Broadway St Jackson OH 45640, by emailing us at staff@infinityinssolutions.com, or by texting 2STOP to 740-577-7146 as previously described.
Your Mobile Telephone Number:
You represent that you are the account holder for the mobile
telephone number(s) that you provide or that you have the account holder’s permission to enter the mobile telephone number(s) that you provide and that you will not initiate messages to the mobile phone of any other person or entity. You agree to maintain accurate, complete, and up-to-date information with Infinity Insurance Solutions regarding your use of the agency text messaging program, including, without limitation, notifying the agency in writing immediately if you change, or cease being the regular user of, your mobile telephone number. You agree to indemnify the agency in full for all claims, expenses, damages, and costs, including reasonable attorneys’ fees, related to or caused in whole or in part by your failure to notify the agency if you change your telephone number, or cease being the regular user of, including, but not limited to, all claims, expenses, damages, and costs related to or arising under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq.
Privacy:
The agency’s privacy policy may be accessed at the following link:
https://infinityinssolutions.com
Eligibility:
To receive agency text messages or enroll in the agency text messaging program, you must be a resident of the United States, eighteen (18) years of age or older, authorized to enroll the mobile phone number in the agency text messaging program, and authorized to incur any mobile message or data charges incurred by participating.
Changes to These SMS/Text Messaging Terms & Conditions:
Infinity Insurance Solutions may revise, modify, or amend these Infinity Insurance Solutions SMS/Text Messaging Terms & Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to the Infinity Insurance website. You agree to review these Infinity Insurance Solutions SMS/Text Messaging Terms & Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Infinity Insurance Solutions text messages will indicate your acceptance of those changes.
Amendment – Termination of Text Messaging:
Infinity Insurance Solutions Inc may suspend or terminate your receipt of agency text messages if the agency believes you are in breach of these SMS/Text Messaging Terms & Conditions. Your receipt of Infinity Insurance Solutions Inc text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Infinity Insurance Solutions Inc reserves the right to modify or discontinue, temporarily or permanently, all or any part of Infinity Insurance Solutions text messages and the agency text messaging program, for any reason, with or without notice to you.
Release; No Warranties; Limitation of Liability:
By participating in the agency text messaging program, you agree to release and hold harmless Infinity Insurance and its representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, attorneys’ fees, cost or expense whatsoever including without limitation, property damage, personal injury and death that may occur in connection with Infinity Insurance Solutions Inc, or your use thereof, and for any claims, matters, or disputes based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation, or invasion of privacy.
Use of the text messaging program is not to replace any notifications or descriptions of coverage provided by any insurance company. No coverage is expressed or implied from any SMS text message from Infinity Insurance Solutions, Inc.
THE AGENCY TEXT MESSAGING PROGRAM IS PROVIDED AS IS, WHERE IS AND WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED, WRITTEN, ORAL OR ARISING UNDER CUSTOM OR TRADE. INFINITY INSURANCE SOLUTIONS DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES AND NON-INFRINGEMENT.
In no event shall Infinity Insurance Solutions, Inc be liable to you, or to any third party, for any losses or damages whatsoever arising out of or resulting from the agency text messaging program, or your use thereof, regardless of the theory of recovery, including, without limitation, direct, indirect, consequential, incidental or special damages, lost profits, punitive damages, attorney’s fees or any damages arising out of or resulting from a statutory or regulatory violation, negligence, gross negligence, strict liability, tortious conduct, willful misconduct or fraud, breach of contract, or breach of warranty. To the extent this damage waiver is contrary to applicable law, your or any third party’s maximum recovery for any losses or damages whatsoever arising out of or resulting from the agency text messaging program, or your use thereof, regardless of the theory of recovery, is $10 USD.
Arbitration/Class Action Waiver:
ALL DISPUTES, MATTERS, OR CLAIMS BETWEEN YOU AND INFINITY INSURANCE SOLUTIONS INC ARISING OUT OF OR RELATING IN ANY WAY TO THESE SMS/TEXT MESSAGING TERMS & CONDITIONS, ANY TEXT MESSAGES BETWEEN YOU AND INFINITY INSURANCE OR ANYONE ACTING ON YOUR OR THE AGENCY’S BEHALF, OR THE TEXT MESSAGING PROGRAM, REGARDLESS OF THE THEORY OF LIABILITY OR RECOVERY, MUST BE RESOLVED SOLELY BY ARBITRATION CONDUCTED EXPEDITIOUSLY IN ACCORDANCE WITH THE AMERICAN ARBITRATION ASSOCIATION CONSUMER ARBITRATION RULES (“AAA RULES”) BY A SOLE ARBITRATOR SELECTED BY THE PARTIES TO THE DISPUTE FROM THE NATIONAL PANEL OF ARBITRATORS. ALL DISPUTES, MATTERS, OR CLAIMS BETWEEN YOU AND INFINITY INSURANCE SOLUTIONS INCLUDES, WITHOUT LIMITATION, ANY ACTUAL OR ALLEGED STATUTORY OR REGULATORY VIOLATION, EQUITABLE CLAIM, NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, TORTIOUS CONDUCT, WILLFUL MISCONDUCT OR FRAUD, BREACH OF CONTRACT, BREACH OF WARRANTY, AS WELL AS ALL DISPUTES, MATTERS, OR CLAIMS ARISING OUT OF OR RELATING IN ANY WAY TO THE ARBITRATION/CLASS ACTION WAIVER PROVISION OR THE RELEASE; NO WARRANTIES; LIMITATION OF LIABILITY PROVISION.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes disputes, matters, or claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. THIS PROVISION MUST CONSTRUED IN ACCORDANCE WITH, AND THE ARBITRATION MUST BE GOVERNED BY, THE FEDERAL ARBITRATION ACT (9 U.S.C. § 1 et seq.). ANY JUDGMENT UPON THE DECISION RENDERED BY THE ARBITRATOR MAY BE ENTERED BY ANY COURT HAVING JURISDICTION. UNLESS OTHERWISE REQUIRED BY LAW, THE ARBITRATOR IS PROHIBITED FROM AWARDING DAMAGES IN EXCESS OF THE LIMITATIONS SET FORTH IN THESE SMS/TEXT MESSAGING TERMS & CONDITIONS. ARBITRATION PROCEEDINGS MAY BE COMMENCED BY EITHER PARTY TO THIS AGREEMENT BY DELIVERING TO THE OTHER PARTY A WRITTEN NOTICE IN ACCORDANCE WITH THE AAA RULES. ANY ARBITRATION HEARING SHALL BE HELD IN OHIO UNLESS THE PARTIES TO THE DISPUTE AGREE OTHERWISE. ANY JUDGMENT RENDERED BY ARBITRATION SHALL BE FINAL AND BINDING ON THE PARTIES, AND MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION. NOTWITHSTANDING ANY AAA RULES TO THE CONTRARY, THE AWARD OF THE ARBITRATOR MUST BE MADE NO LATER THAN THREE (3) MONTHS FOLLOWING THE DATE ON WHICH THE ARBITRATOR IS APPOINTED, UNLESS THE ISSUE IS THE SUBJECT OF LITIGATION BROUGHT BY A THIRD PARTY AND THE ARBITRATOR DEEMS IT APPROPRIATE TO DEFER ITS AWARD UNTIL THE LITIGATION IS RESOLVED.
The resolution of any claims, matters, or disputes must proceed solely on an individual basis without the right for any claims, matters, or disputes to proceed on a class action or collective basis or on bases involving claims, matters, or disputes brought in a purported representative capacity on behalf of others. The arbitrator’s authority to resolve and make written awards is limited to claims, matters, and disputes between you and Infinity Insurance Solutions Inc alone. Claims, matters, or disputes may not be joined or consolidated unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues, claims, matters, or disputes with anyone who is not a named party to the arbitration.
Attorney Fees:
In the event of any claim, matter, or dispute between you and Infinity Insurance Solutions Inc arising out of or relating in any way to these SMS/Text Messaging Terms & Conditions, any text messages between you and Infinity Insurance Solutions Inc or anyone acting on your or Infinity Insurance Solutions’ behalf, or the text messaging program, Infinity Insurance Solutions Inc, if it prevails, must be awarded all costs of bringing or defending the claim, matter, or dispute, including, without limitation, reasonable attorneys’ fees and the ordinary costs and expenses incurred in resolving the claim, matter, or dispute, including, without limitation, all arbitration related fees and expenses.
Applicable Law:
The law of the State of Ohio including its statutes of limitations and without reference to any conflict of laws principles, shall be applied to any claim, matter, or dispute between the parties or when governing, construing, or enforcing these SMS/Text Messaging Terms & Conditions, the text messaging program, or any text messages between you and Infinity Insurance Solutions or anyone acting on your or Infinity Insurance Solutions’ behalf, or any of the rights, duties, or obligations of the parties arising from or relating in any way to the subject matter of these Terms & Conditions.
Contact Us:
If you have any questions or concerns about sending and/or receiving SMS messages, please use our company information below to contact us for additional support. You may reach us by calling 740-577-4176, by mail at 225 Broadway St Jackson OH 45640, or email at staff@infinityinssolutions.com
DON’T TEXT AND DRIVE!
